got55 is committed to protecting your personal data. This Privacy Policy explains precisely what information we collect, how we use it, who we may share it with, and what rights you hold over your own data as a registered player on our platform.
The sections below summarise the six most important aspects of how got55 handles your personal data. These are highlights only — the full legal policy follows further down this page and governs in all cases.
We collect personal information you provide during registration (name, IC/passport, email, phone), payment details for transaction processing, device and session data for security purposes, and behavioural data to improve your experience.
Your data is used to operate and secure your account, process MYR transactions via DuitNow, FPX, and e-wallets, verify your identity through KYC, deliver customer support, and comply with anti-money laundering obligations.
We share data only with necessary service partners — payment processors, KYC verification providers, fraud detection systems, and regulatory authorities where legally required. We do not sell your personal data to any third party.
All data is encrypted in transit using 256-bit SSL/TLS protocols. Sensitive data at rest is stored in access-controlled, encrypted environments. Our security posture is reviewed regularly against current industry standards.
You have the right to access, correct, or request deletion of your personal data. You may also object to certain processing activities or request data portability. Submit requests to our support team at any time.
got55 uses strictly necessary cookies to keep your session secure, and optional analytics cookies to understand platform usage patterns. You can manage non-essential cookie preferences through your browser settings.
This Privacy Policy ("Policy") is issued by got55 ("we", "us", "our", or "the Company"), the operator of the online casino and sports betting platform accessible at https://got55.cam. This Policy describes how we collect, process, store, share, and protect personal data submitted to us by users ("you", "User", "Player", or "Account Holder") in connection with the registration, maintenance, and use of a got55 account.
We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection legislation, including the Malaysian Personal Data Protection Act 2010 (PDPA) and any other applicable data privacy frameworks governing our international operations.
By registering an account with got55 or by continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not register an account or continue to use the got55 platform.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, and digital identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, erasure, or destruction. |
| "Data Controller" | got55, as the entity that determines the purposes and means of processing your personal data. |
| "Data Processor" | Any third-party service provider that processes personal data on behalf of got55 under contractual instruction. |
| "KYC" | Know Your Customer — identity, age, and source-of-funds verification procedures conducted to satisfy anti-money laundering and responsible gambling obligations. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose. |
| "PDPA" | The Malaysian Personal Data Protection Act 2010, which governs the processing of personal data in commercial transactions in Malaysia. |
| "Cookies" | Small data files placed on your device by the got55 platform for session management, security, and analytics purposes. |
got55 collects personal data through multiple channels — directly from you during account registration and use, automatically through your interaction with the platform, and from third-party service providers engaged to verify your identity or process your payments.
got55 processes your personal data on the following legal bases, which determine the lawful grounds under applicable data protection law for each category of processing activity:
| Legal Basis | Processing Activities |
|---|---|
| Contractual Necessity | Account creation and management, processing deposits and withdrawals, settling wagers, delivering customer support, and all activities necessary to perform the services you have contracted with got55 to receive. |
| Legal Obligation | KYC identity verification, anti-money laundering (AML) checks, sanctions screening, age verification, reporting obligations to regulatory authorities, and fraud investigation and prevention. |
| Legitimate Interests | Platform security monitoring, fraud detection, improvement of our services, responsible gambling monitoring, and internal analytics to understand how the platform is used — provided such interests are not overridden by your rights. |
| Consent | Sending you marketing communications about new promotions, bonuses, and platform updates (where you have opted in), and deployment of non-essential analytics cookies. |
got55 uses the personal data we collect for the following purposes:
got55 does not sell, rent, or otherwise trade your personal data to third parties for commercial purposes. We share personal data only in the circumstances described below, and only to the extent necessary for each stated purpose.
We engage carefully selected third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include:
got55 may be required to disclose personal data to governmental or regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where such disclosure is mandated by applicable law, a valid court order, or a lawful regulatory request. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of substantially all of got55's assets, personal data held by got55 may be transferred to the successor entity, subject to equivalent data protection commitments being maintained. You will be notified of any such transfer and the privacy implications thereof.
got55 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation.
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | Duration of account, plus a minimum of 5 years following account closure to satisfy AML and regulatory record-keeping obligations. |
| KYC Documentation | Minimum 5 years from the date of submission, or longer if required by applicable anti-money laundering legislation. |
| Transaction Records | Minimum 5 years from the date of each transaction, in compliance with financial record-keeping requirements. |
| Customer Support Communications | 3 years from the date of each interaction, retained for quality assurance and dispute resolution purposes. |
| Marketing Preferences & Consent Records | Until you withdraw consent or close your account, plus an additional 2 years for audit trail purposes. |
| Cookie & Session Data | Session cookies expire at the end of each browser session. Persistent cookies are retained for no longer than 12 months unless you clear them earlier. |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be associated with an identifiable individual.
got55 employs a multi-layered approach to data security designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure.
got55 uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device that allow us to recognise your browser, maintain your session, and understand how the platform is being used.
You can manage or delete cookies through your browser settings. Most modern browsers allow you to view, block, or delete individual cookies. Please be aware that disabling strictly necessary cookies will impair or prevent your ability to use the got55 platform, including logging in and processing transactions.
Specific instructions for managing cookies in common browsers (Chrome, Firefox, Safari, Edge) are available in each browser's help documentation. got55 has no control over browser-level cookie management.
Subject to applicable data protection law and any overriding legal obligations, you hold the following rights with respect to your personal data held by got55. To exercise any of these rights, please contact our support team as described in Section 14.
Request a copy of the personal data we hold about you, together with information about how it is being processed. We will provide this within 30 calendar days of a verified request.
Request correction of inaccurate or incomplete personal data. Where you have access to update your own profile, please do so directly; otherwise contact support with the required correction and supporting evidence.
Request deletion of your personal data where it is no longer necessary for the purpose collected, you have withdrawn consent, or you object to processing. This right does not apply where retention is required by law.
Object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though this may affect your ability to use certain platform features.
Request that we limit processing of your data to storage only — for example, while the accuracy of data you have disputed is being verified, or while an objection is pending resolution.
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. Opt-out links are included in all marketing emails.
got55 will respond to all verifiable data rights requests within 30 calendar days. In cases of complexity or high volume, we may extend this period by a further 30 days with prior notice. We may need to verify your identity before fulfilling any data rights request to ensure your data is not disclosed to an unauthorised party.
The got55 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Access to the platform by minors is expressly prohibited under our Terms & Conditions.
If got55 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account or submitted personal data to got55, please contact us immediately at [email protected].
Parents and guardians are encouraged to make use of available parental control software to prevent underage individuals from accessing online gambling platforms.
got55 operates with the support of service providers whose infrastructure may be located outside of Malaysia. As a consequence, your personal data may be transferred to, stored in, or processed in jurisdictions other than Malaysia in connection with the delivery of our services.
Where personal data is transferred internationally, got55 takes reasonable steps to ensure that adequate safeguards are in place to protect the data at the destination jurisdiction. Such safeguards may include:
By using the got55 platform and accepting this Privacy Policy, you consent to international transfers of your personal data in the manner described in this section, where necessary for the provision of our services.
got55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Material changes to this Policy will be communicated to you by email to your registered address and/or via a prominent notice displayed on the platform.
The revised Policy will take effect on the date stated in the updated document. Your continued use of the got55 platform following publication of any updated Policy constitutes your acceptance of the revised terms. The "Last updated" date at the top of this page will reflect the most recent revision.
We encourage you to review this Policy periodically to remain informed about how we handle your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please reach out to us through the following channels:
Your privacy is protected by the same standard of care we apply to your account security. Explore got55's full platform — live casino, sports betting, slots, and instant MYR transactions — with confidence that your data is handled responsibly.
For players aged 21 and above only. Please gamble responsibly.